Carolina Boots

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I just wanted to write and tell you how satisfied we are with the boots we ordered, but also wanted to commend you for your excellent customer service! Tracy in the returns department was an absolute gem. We had to do a return for another size but were working with a narrow time frame for my daughter who needed the boots for a missions trip to Zambia, Africa. Well, we weren't sure if the next available size would be too big, but Tracy did everything she could and sent us two different kind of inserts and got it back out to us QUICKLY! Oh how I wish all customer service was like yours. Life would be so much easier and it truly adds to the value of our dollar! Thanks a lot!

C. Yukawa from Newport Beach, California

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