Eddie Bauer

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I have just taken delivery of my Thorogood Unisex boots and I wanted to tell you how satisfied I am with them. I haven't used them in the in the snow yet but I feel certain they will work out fine. They are just the type of footwear I've been looking for. They have saved me from having to pay hundreds of dollars for foul weather boots and they are very convent to store and use. If I may....some advice: The catalog description makes no mention of the fact that they are overshoes. That's the reason I had to exchange them for size. Had I known they were overshoes I would have ordered the correct size to start with. Also, having to become a member to order be able to track my order was not made known to me until I filed a complaint. I must say that the exchange process was smooth and easy. Now that I know how to navigate the website I'll probably be looking to order from you in the future. Thank you for your time and consideration in this matter.

Mike C. from Havertown, Pennsylvania

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