Free (Standard) Shipping is available on purchases of $59.00 or more for delivery within the contiguous United States.

Standard Shipping is provided by US Postal Service. You may also select a variety of shipping upgrades. We recommend upgrading your shipping if you require faster delivery, or would like to be able to track your order through the delivery process. (Tracking is not available on Standard Shipping.)

If you choose a shipping upgrade, nominal fees will be applied for Next Day, 2nd Day, 3rd Day or "Ground" shipping options. (Shipping charges do not apply to personalization services or taxes.). Contact us if you select a shipping upgrade but are unable to receive deliveries by UPS.

Note: To insure faster delivery during the busy holiday season, we recommend Next Day, 2nd Day, 3rd Day or "Ground" shipping options.

The Working Person's Store appreciates the opportunity to support our overseas service members and their families. APO/FPO orders ship via US Postal Service. Tracking is not possible in transit on these shipments, but delivery confirmation to the Military Post Office (MPO) is included. Expect an additional 7 to 14 days for the order to arrive at your location. Circumstances unique to the individual MPO's can result in extended delays.

For additional information, visit our customer service center.

For other questions, please contact us.

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Free Product Returns and Exchanges

At WorkingPerson.com we want you to be happy with your purchase! If, after you've received your order, you want to return or exchange an item, simply complete the easy Credit/Exchange Request Form prior to shipping the item(s) back for credit or exchange. It's fast, easy and free!

Here's how it works:

1.) Submit your return/exchange request using this form: Credit/Exchange Request Form

2.) Follow the instructions on the form; click here to quickly locate our return shipping addresses

3.) Drop off the package at your nearest UPS location; click here if you need to find your nearest UPS Return Service drop off location

We'll send you an email that confirms your return/exchange and provides you with a record of your request. When we receive the item you've returned in the original box, in like-new condition, we'll get your replacement item shipped or credit issued quickly as possible.

Footwear may be returned within one year of the date of purchase. Non-footwear items must be returned within 30 days of purchase.

IMPORTANT NOTICE CONCERNING REFUNDS: As soon as you return your item to us and it's received in our system, we will expeditiously send a refund request to your bank. Please note that while the funds are instantly deducted from our account, some banks are taking as long as a week to process and post these refunds to their customers' accounts.

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Free Return Shipping on Footwear for up to One Full Year!

At WorkingPerson.com we want you to be happy with your purchase! If, after you've received your order, you want to return or exchange an item, simply complete the easy Credit/Exchange Request Form prior to shipping the item(s) back for credit or exchange. It's fast, easy and free!

• We guarantee your complete satisfaction. If you are not happy with your new boots or shoes just send them back to us.

• Return shipping is absolutely free. We will provide you with a pre-paid UPS or USPS domestic label to return or exchange your purchase item.

• You can return your footwear purchase for up to one full year from your purchase date. Products must be in the condition you received them, in the original box and include your packing slip or order information.

That's all there is to it!

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120% Price Protection Guarantee

Now you can buy with confidence; each and every item you see on this website is covered by The Working Person's Store's 120% Price Protection Guarantee!

If you buy an item from WorkingPerson.com and then you see the same item elsewhere at a lower price within the next 10 days of your purchase, you'll not only receive full credit for the price difference, you'll also get an additional 20% of the difference, just for your trouble. (No kidding!)

Naturally, the price we're matching must be for an identical product by the same manufacturer, (model, color, components, etc.), and the price compared must include any applicable taxes and shipping charges. Let's face it, a store that sells for two bucks less but socks you for sales tax, and then shipping and handling, isn't doing you any favors.

The price to be matched must be verifiable on the Internet or through a printed advertisement, and in-stock for immediate shipment by an authorized stocking dealer. The competitor's advertisement must be current, with price adjustments limited to one price match per item. After confirming your item is available at a lower price (including shipping charges), we'll credit your account 100% of the difference in price, plus another 20% of the amount of price difference. For example:

Your Purchase Price (includes Free Shipping): Competitor price, including shipping (not likely): Store Credit Difference: 20% Bonus: Total Account Credit:

$100.00 $80.00 $20.00 $4.00 $24.00

The Working Person's Store is focused on giving you the lowest price possible on everything sold on the web site, each and every day of the year. How is it possible? It's simple. By buying in large quantities and keeping overhead low. (No company jets or executive dining rooms around here!)

To be fair, The Working Person's Store reserves the right to refuse any comparisons on:

• Any Factory "Second", "Blemished" or "Used" items, (You'll only get first quality merchandise here);
• Any "Going out of Business", "Liquidation Sales" or similar instances priced below standard dealer cost;
• Any Auctions, affiliate coupons, "first time customer" promotional offers, paid or unpaid membership clubs, unauthorized dealers, private individuals, or stores not located in the United States (They can't help you with any warranty problems);