ESS only makes one kind of product: protective eyewear for military, law enforcement, and firefighting or rescue professionals. Located in California, this company reports a return rate of less than .05% due to their good quality control, and supports a one year warranty on their eyeglasses and goggles. All their sunglasses have anti-fog coatings, ...and their anti-impact lenses so tough they can protect your eyes from a shotgun blast at 35 feet. Small-fit, lightweight eyeglass frames are compatible with military helmets and night-vision goggles. Their protective polycarbonate lenses also filter both UVA and UVB light rays. ESS even provides a modular technology so parts can be replaced easily. Replacement lenses are available in many colors. When you protect your eyes with ESS Sunglasses, you're getting more than shades.(Learn More About ESS Sunglasses)(See less)
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I called into your call center today and had the pleasure of speaking with Teresa. My order had been delayed by the manufacturer. I received a prompt e-mail from your company notifying me of the delay and giving me options. I initially just said okay, I will wait for the boots. Then I thought about calling in to see what my options could be. That is when I reached Teresa. She was very friendly on the phone and quick to assist. She helped me identify what boots would work for me and gave me options to get the boots faster than I thought. She even saved me a little money on comparable boots. This was my fist purchase with your company although I will have to say I am going to start promoting your company to my family and friends. It is hard to find a company which will beat everyone's prices and still be concerned about customer service. You have a great combination there and I wanted to make sure you knew it was appreciated.”
J. Rands from Salt Lake City, Utah