5.11 Tactical Jackets: Big Horn Black Lined Jacket 48026 019

To return or exchange a Comfort Guarantee product simply follow the same procedure you would with a normal exchange or return item.

Yes! You can find out more on our International Shipping page.

Please give us a call so we can assist you with your purchase. 877-652-9675. Learn more on our International Shipping page.

For your security, do not at any time include your credit card number or any other sensitive customer information in an e-mail to us, or any other merchant. If you do not wish to use our secure server, you can always place your order over the phone by...

Yes! The Working Person's Store is a GSA contract holder. For more information, please visit our GSA Sales page. If you don't see your question answered above, please contact someone from our team to get an answer! Thank you again for shopping at The...

A 24-48 processing time allows our company enough time for all orders coming in to be placed within that time frame. The 24-48 hours processing time is only completed during business hours. If an order is placed on Saturday, Sunday or after 4pm the processing...

For any military overseas address (APO/DPO), there may be an additional processing time which could make the order take longer to get to the receiving party. In most cases, the order will be shipped from the manufacturer to Working Person's Store and...

A 24-48 processing time allows our company enough time for all orders coming in to be placed within that time frame. The 24-48 hours processing time is only completed during business hours. If an order is placed on Saturday, Sunday, or after 4 PM, the...

We offer free shipping on orders over $99. If you choose to receive your order faster than the 7-14 business days allotted with free shipping, you are responsible for paying the additional fees. Unfortunately, because we do offer the free shipping method...

Simply complete the return/exchange form prior to shipping the item(s) back for return or exchange. It's fast and easy! Here's how it works: Submit your return/exchange request using this form: Return/Exchange Request Form Drop off the package at your...

At WorkingPerson.com we want you to be happy with your purchase! Return shipping is free when you exchange an item in new condition for a new replacement item. Products being returned for a full refund are not eligible for free return shipping. To return...

Working Person's Store will send an email confirmation of your order which will contain your order number or shipping number. Simply go the tracking section of the WorkingPerson.com site and sign into your account to determine the status of your shipment...

The free shipping method means your order will be shipped 7-14 business days after the 24-48 hour processing time. This means it could potentially take 9-16 business days to receive your order. However, this does not mean we will not ship the order as...

If you have forgotten your password, click the "Forgot Your Password?" link at the bottom of the login page. A new password will be emailed to you immediately. Use the new password to log in. Then on your My Account page, click "Account Information" ...

Returning a defective item is easy. Simply follow the same return/exchange policy as you would a normal return or exchange. Click here to start a return / exchange If you are uncertain if your issue is considered defective, please call our customer service...