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Payment Issues

What is a CCV number and why do you ask for it?

CCV stands for Card Code Verification. The CCV number is a three or four digit number on your credit card, in addition to your account number. This CCV helps to protect you (and us) against credit card fraud. Here's how: If someone has possession of ...

When will my card be charged?

We charge your credit card once your order is placed. We will send an email confirmation and begin processing your order.

My coupon code is not working when I check out, why?

We understand how frustrating it can be when a coupon code does not work. There are several reasons a coupon code may not work in your shopping cart, with the most common ways being: - Coupon has expired - Items in the cart do not meet coupon minimum...

Are my payment details/data secure?

Yes, we work diligently to ensure that your payment details and data is always safe and secure.

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