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Returns & Exchanges

Important information about returns & exchanges.

How do I return with a comfort guarantee?

To return or exchange a Comfort Guarantee product simply follow the same procedure you would with a normal exchange or return item.

How do I return an item that is the wrong size, color, or fit?

Simply complete the return/exchange form prior to shipping the item(s) back for return or exchange. It's fast and easy! Here's how it works: Submit your return/exchange request using this form: Return/Exchange Request Form Drop off the package at your...

What is your return policy on defective items?

Returning a defective item is easy. Simply follow the same return/exchange policy as you would a normal return or exchange. Click here to start a return / exchange If you are uncertain if your issue is considered defective, please call our customer service...

How can I change my order or add to it?

We understand that sometimes you change your mind or that you might have forgotten to add a few things to your order. We are more than happy to help you adjust your order as needed. If your order is still in the early stages of processing, you can call...

What is your return/exchange policy?

At WorkingPerson.com we want you to be happy with your purchase! Return shipping is free when you exchange an item in new condition for a new replacement item. Products being returned for a full refund are not eligible for free return shipping. To return...

I returned my item, how long until I receive my refund?

Your return will be processed within 24-48 business hours of receiving it. Once your return is processed, it takes 7-10 business days for the bank to credit the account.

I returned my item, how long until I receive my exchange?

Your return will be processed within 24-48 business hours of receiving it. Your exchange will be processed at the same time. We will send an order status update once the new order is placed.

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