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100% Satisfaction Guarantee

Satisfaction Guarantee

Working Person's Store desires to create a working partnership with customers. We understand implicitly that our duty is to serve our customers well. We know that our customers demand the highest quality products and service, which is why we work so hard to make Working Person's Store your first choice for work footwear and clothing.

Our Promise

Every item Working Person's Store offers comes with a 100% satisfaction guarantee. If you are not completely satisfied with your order when it arrives, we'll refund the purchase price or exchange any item.


Between your job and life in general, your footwear faces demanding conditions. Working Person’s Store understands that these conditions can often cause damage to your work shoes. If your footwear needs repaired due to a failure that occurs due to reasonable wear (eyelet comes off, soles separate), simply take them to your local shoe repair shop, get a quote, contact us, and once your quote has been approved, the cost of the shoe repair could be on us.

Footwear is often put through demanding conditions. Demanding conditions might cause a stitch to break, an eyelet to fall out, or a sole to separate. Working Person's Store understands that, which is why we will repair these items at no charge if the footwear was purchased through our store, truck or web site.


We have real humans working to fulfill your orders and on rare occasions your order be incomplete or contain an incorrect item. If we made a mistake on your order, your return surface shipping will be reimbursed and we will get you the correct item right away.


Exceptions to this policy include close-out items and all Chippewa products. Due to manufacturer policies, sales of close-out items and Chippewa products are final and may not be returned for exchange, refund or store credit.

Why Choose Working Person? Let Our Customers Explain!

I wanted to let you know how pleased I was with the products and service I received from your company. I had a short notice request to travel from New Orleans to the Northwest Territories in Canada to inspect an offshore facility out on the sea ice north of the arctic circle. You can't get clothes suitable for that area in New Orleans at any time, and certainly not in April. I called your order line on a Saturday, and your ordering department spent quite a bit of time with me making recommendations and checking to see if the gear was in stock. He made sure that the order was packed for a Monday overnight shipment and I had my clothing by Tuesday afternoon. I left New Orleans on Wednesday morning. This was a very important project for our company and I want to thank you for your service. I also want to tell you that the great representative you had for your company. I've passed on your name to our organization for other folks that might have to make a trip up North. Here are a couple of pictures of me in Canada out on the offshore ice. It was -22 C (-8 F) with a pretty good wind (wind chill -32 C / -26 F). The clothes I got from you all kept me warm throughout the 7 hours I spent outside doing my inspection. In fact, as you can see, I didn't even need to zip my jacket. It was a sunny day, which helped. Finally, the gloves you see in the pictures are not the ones I ordered from you. Your gloves were fine, and I used them when I wasn't physically working, but the work I was doing required a leather glove for hand protection. I procured a pair of thinsulate leather work gloves in Inuvik that worked great and were a good balance between insulation, protection, and manual dexterity. I don't have them at work with me, but if you are interested I can look at the tag and send the brand information on to you.

Travis A. from New Orleans, Lousianna

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